Helping organizations and leaders navigate unsustainable workplace conditions
I recently received an email announcement of a high-profile legal initiative exploring the future of legal services. The organization's first big event is sponsored by Big Law, and admission is by …
[Read more...] about Building a Legal System That Works for the People
Most people assume difficult conversations are costly. They worry about hurt feelings, damaged relationships, retaliation, conflict, and looking bad for getting it wrong. So they avoid the …
[Read more...] about The Costs of Avoiding Difficult Conversations at Work
My employer clients are often surprised when high-performing employees resign. They are usually small business owners or risk managers who argue against reality, assuring me the employee appeared …
[Read more...] about Good Employees Don’t Usually Leave for the Reasons You Think
Leaders today are squeezed in what I call the "business sandwich crisis." If you advise employers or hold management duties in a law firm, you know what I'm talking about. Workplace disputes have …
When a conflict requires a formal investigation, it can feel like a heavy administrative burden. If you are part of the "business sandwich generation," you are often the bridge between rigid …
[Read more...] about Conducting Fair and Impartial Workplace Investigations
Brook had done everything right. He was highly educated, successful, and respected—until his business partnership dissolved. For many in the "business sandwich generation," a loss like this isn't just …
Communication breakdowns happen at work, regardless of your title or experience. Maybe it's caused by conflicting interests in a project or frustration and overwhelm during periods of change. Even the …
[Read more...] about Communication for Conflict Resilient Workplaces
As you prepare to gather with loved ones, the fear of uncomfortable conversations may loom large. At work, you might manage risk skillfully, but navigating family dynamics can be a more delicate …
I recently had the privilege of being interviewed by Getrude Matshe for the Her Story Circle podcast. This platform aims to inspire, enlighten, and connect women globally through uplifting stories of …
[Read more...] about My Story, Our Strength: How Lived Experience Shapes Conflict Resolution
Because we have spent a lot of time in court over the years and handle legal actions daily, we sometimes forget that a sizable portion of the population rarely or never deals with lawyers. You might …
[Read more...] about Ten Tips for Working Well with Third Ear Conflict Resolution
