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Third Ear Conflict Resolution

Sustainable dispute resolution for high-stakes workplaces

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Third Ear Listening

Conducting Fair and Impartial Workplace Investigations

Nance Schick · May 4, 2026 ·

Photo of the Third Ear Conflict Resolution logo as the missing piece in a puzzle

When a conflict requires a formal investigation, it can feel like a heavy administrative burden. If you are part of the "business sandwich generation," you are often the bridge between rigid …

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Case Study: Why Brook Stopped Winning

Nance Schick · Apr 13, 2026 ·

Photo of hand writing "Win Win" in black marker on a clear board

Brook had done everything right. He was highly educated, successful, and respected—until his business partnership dissolved. For many in the "business sandwich generation," a loss like this isn't just …

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Communication for Conflict Resilient Workplaces

Nance Schick · Jan 2, 2026 ·

Photo of two people at work having a difficult conversation

Communication breakdowns happen at work, regardless of your title or experience. Maybe it's caused by conflicting interests in a project or frustration and overwhelm during periods of change. Even the …

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How to Use Your Third Ear at Home

Nance Schick · Dec 8, 2025 ·

As you prepare to gather with loved ones, the fear of uncomfortable conversations may loom large. At work, you might manage risk skillfully, but navigating family dynamics can be a more delicate …

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Ten Tips for Working Well with Third Ear Conflict Resolution

Nance Schick · Jul 7, 2025 ·

Photo of two people working well together by playing the telephone game in which they speak to each other through cans connected by a string that curls into a heart.

Because we have spent a lot of time in court over the years and handle legal actions daily, we sometimes forget that a sizable portion of the population rarely or never deals with lawyers. You might …

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How to Listen with Your Third Ear to Crown Law Complaints

Nance Schick · Apr 28, 2025 ·

Photo of diverse group of employees

DISCLAIMER: This post is a general overview of Crown Law, colorism, and other discrimination complaints in New York. It is not legal advice. If you have concerns, please make an appointment with an …

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Master Your Employment Partnerships from Job Post to Termination

Nance Schick · Jan 27, 2025 ·

Photography of employees raising both of their arms overhead in an empowering way. Employment partnership is empowering for employer and employee.

Since launching the law firm now known as Third Ear Conflict Resolution in 2003, I've encountered and counseled clients on a myriad of  challenges. One of the biggest for all of us has been the …

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The Power of Listening: Addressing Micro-Aggressions in the Workplace

Nance Schick · Jul 2, 2024 ·

Photo of female employee expressing shock at boss' comment

DISCLAIMER: This post is intended only as general information about micro-aggressions and workplace discrimination. It is not legal advice and does not establish an attorney-client relationship. If …

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How to Listen to Those Who Hurt Us: A Guide to Forgiveness for Managers and Employees

Nance Schick · Apr 10, 2024 ·

Photo of one person's hands compassionately cupping the hand of another

As we continue Sexual Assault Awareness Month (SAAM), it might be counterintuitive to discuss forgiveness and empathy. As a survivor of abuse, sexual assault, and multiple crimes, I will admit it has …

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Case Study: January’s Struggle to Communicate Effectively with His New Supervisor

Nance Schick · Mar 10, 2024 ·

Photo of three workers on a job site. One wears a business suit and appears to be a supervisor.

Before his new supervisor was hired, January said the team he worked on thrived because they had the freedom to innovate and learn at their own pace. Under the new supervisor, they felt their autonomy …

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