When I wrote the first version of this post several years ago, we had just heard so-called apologies from Ryan Lochte, Donald Trump, Le’Veon Bell, Brock Turner, newspapers, and several quick-thumbed social media commenters. Since then, we’ve heard many more. They rarely seem complete or sincere. To most of us, “I’m sorry” and an excuse isn’t … Continue reading How to Give an Effective and Complete Apology