Our vision is a world that courageously and skillfully navigates conflicts while minimizing harm to others. We focus on employment-related disputes because nearly everyone:
- Has a job
- Has had a job
- Knows someone with a job
Work gives us a universal language to address common conflicts that arise in any environment where humans need to collaborate. Although you might learn them for work, skills such as effective communication, active listening, empathy, and collaborative problem-solving have broad applicability. We encourage you to hone these skills at work and use them at home.
We’re On a Mission
Our mission is to help people have a healthy balance of conflict: enough to spark growth, but not so much it ruins lives. When those inevitable conflicts arise, we work with you to HAQ them, or resolve them:
- Humanely
- Affordably
- Quickly
The confidence and skill you gain will help you navigate the next conflict more easily, which keeps you on target to achieve your most important goals–at work and beyond.
The Values That Guide Us
Our vision and mission inspire us, but its our core values that keep us in check:
- Mutuality. We seek mutually acceptable solutions to workplace disputes. We also look for clients, vendors, and referrals sources who are seeking win-win relationships.
- Fairness. Even when other people are not playing fairly, we are committed to fair and ethical conduct.
- Creativity. We integrate knowledge and experience from many disciplines so our clients have access to a full range of possibilities.
- Compassion. We listen for the hurts we can heal and opportunities to make a difference for the people we serve.
- Integrity. Even when life makes it hard for us to keep our word, we honor it. We apologize when we need to and make amends to regain your trust.