Leaders today are squeezed in what I call the "business sandwich crisis." If you advise employers or hold management duties in a law firm, you know what I'm talking about. Workplace disputes have …
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Why “Nice” Bosses Experience Team Friction
When I was first promoted at United Parcel Service (UPS) in 1989, I got exceptional management training, including on how to rely less on being nice and more on being clear. I was grateful for that …
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Using AI at Work: The Dangers of the Default
To improve our work performance, business leaders can become obsessed with self-awareness. We take personality inventories, hire success coaches, and sketch out personal SWOT analyses (Strengths, …
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Internships and the High Costs of “Free” Labor
DISCLAIMER: This post is intended only as general information regarding internships and New York employment laws. It is not legal advice and does not establish an attorney-client relationship. If you …
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Conducting Fair and Impartial Workplace Investigations
When a conflict requires a formal investigation, it can feel like a heavy administrative burden. If you are part of the "business sandwich generation," you are often the bridge between rigid …
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Case Study: Why Brook Stopped Winning
Brook had done everything right. He was highly educated, successful, and respected—until his business partnership dissolved. For many in the "business sandwich generation," a loss like this isn't just …
Should New York Employers Protest Unemployment Claims for Attendance Issues?
DISCLAIMER: This post provides general information about unemployment insurance protests in NYC. It is not legal advice. If you require information or advice applied to your unique situation, please …
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Reflections from the Florida Creativity Conference
If you emailed me late last week, you know I was in Sarasota to lead a conflict resolution workshop at the Florida Creativity Conference (FLCC). I highly recommend you consider attending it next year …
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Can Employers Prohibit Workplace Dating?
DISCLAIMER: This post provides general information about sexual harassment and workplace dating. It is not legal advice. If you require information or advice applied to your unique situation, please …
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The Dos and Don’ts of Workplace Dating
DISCLAIMER: This post provides general information about workplace dating. It does not contain legal advice. Before you choose to incorporate a workplace dating policy in your procedures, we recommend …