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Third Ear Conflict Resolution

A holistic law firm dedicated to helping employers stay out of court and build the peaceful and productive work experiences we all want.

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Listen with Your Heart

Wondering if you really are a jerk?

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Reasons People Don’t Listen:

  • Fear of being wrong
  • Fear of criticism
  • Impatience
  • Inexperience or lack of skill
  • Lack of trust
  • Laziness or indifference

Sarge is a retired military drill sergeant. He was effective and paid while in the service. He travelled the world, believing others were inferior. It kept him safe during his tours in war zones, but it also kept him isolated. He can’t connect easily to civilians, including his own family. His marriage fell apart, and he has had a difficult time finding work he enjoys.

At work, he often says sexually and racially inappropriate things. He dismisses anyone who challenges him as a “snowflakes.” He has been smart enough not to write his opinions on social media, but a few of his co-workers have had enough. I’ve been asked to train him to listen with his third ear, or more compassionately.


Sticking your foot in your mouth at work?

Be a Better Leader


You Don’t Have to Agree with Someone to Listen to Them [Video]

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The Seven Choices

Forgive Yourself Acknowledge Yourself Forgive the World Free the Emotions Clear Your Mind Assume Nothing Listen with Your Heart

The Five Actions

Define the Conflict Identify the Interests Play with the Possibilities Create the Future Stay on PARR

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