Yet I am not anxious to hire an employee for such a small role, which arguably means AI has already replaced a part-time employee’s role here at Third Ear Conflict Resolution. I do not plan to delegate an entire full-time position to an AI assistant anytime soon. Instead, I see AI as a tool that can be used to supplement the capabilities of my human team members.
How AI is Changing My Workplace and Many Others
Here are some of the ways that AI is changing the workplace:
- Automation: AI tools can automate many repetitive tasks. This can free up human workers to focus on more creative and strategic work.
- Improved efficiency: AI tools can improve efficiency by automating tasks, streamlining processes, and making better decisions based on a larger database of information than human brains can hold.
- New opportunities: AI is creating new opportunities for businesses and workers. For example, AI can be used to develop new products and services, improve customer service, and create new jobs to replace the ones it takes.
The impact of AI on the workplace is still unfolding. However, it is clear that AI has the potential to transform the way we work. Businesses that embrace AI will be well-positioned to succeed in the future.
Tips for Businesses Considering AI Use
I am fortunate to have access to an AI expert who is also a highly-effective teacher. He has taught me a lot about how AI works, and I have witnessed its evolution over the past few years. But I am still learning how to apply what I have learned. Most of us will be in that category for awhile. Here are some tips to get you started.
- Start small: Don’t try to implement AI across your entire business all at once. Start with a small project and see how it goes. I started with small tasks like writing outlines for new courses and business processes I had not yet documented.
- Focus on the right tasks: Not all tasks are created equal. Some tasks are better suited for automation than others. Focus on automating the tasks that are most time-consuming, repetitive, and error-prone.
- Be prepared for change: AI is changing the way we work. Be prepared for change and be willing to adapt to new ways of doing things, but don’t think that you can delegate tasks to AI without oversight. AI still makes a lot of errors. When outlining this post, for example, it assumed that because I am a lawyer that I am also male. It has also been accused of racial bias that programmers are still correcting.
For more information on how AI is being used in and changing various industries, listen to Bonnie D. Graham’s series on Technology Revolution: The Future of Now. (I was on the show on April 26, 2023 and May 3, 2023.)