Helping organizations and leaders navigate unsustainable workplace conditions
I recently received an email announcement of a high-profile legal initiative exploring the future of legal services. The organization's first big event is sponsored by Big Law, and admission is by …
[Read more...] about Building a Legal System That Works for the People
Most people assume difficult conversations are costly. They worry about hurt feelings, damaged relationships, retaliation, conflict, and looking bad for getting it wrong. So they avoid the …
[Read more...] about The Costs of Avoiding Difficult Conversations at Work
My employer clients are often surprised when high-performing employees resign. They are usually small business owners or risk managers who argue against reality, assuring me the employee appeared …
[Read more...] about Good Employees Don’t Usually Leave for the Reasons You Think
Most workplace crises don't begin with an employee complaint, resignation, or a public conflict like a lawsuit. Those events just get our attention because they are visible. They force us to …
[Read more...] about How to Know If Your Workplace Has Become Unsustainable
Artificial intelligence (AI) can be a powerful workplace tool, but it can also create blind spots. It's not the technology's fault, That was the focus of our June 2026 DEI for REAL webinar, where …
[Read more...] about How to Reduce Risk and Neutralize Bias in Workplace AI
Leaders today are squeezed in what I call the "business sandwich crisis." If you advise employers or hold management duties in a law firm, you know what I'm talking about. Workplace disputes have …
When I was first promoted at United Parcel Service (UPS) in 1989, I got exceptional management training, including on how to rely less on being nice and more on being clear. I was grateful for that …
[Read more...] about Why “Nice” Bosses Experience Team Friction
To improve our work performance, business leaders can become obsessed with self-awareness. We take personality inventories, hire success coaches, and sketch out personal SWOT analyses (Strengths, …
[Read more...] about Using AI at Work: The Dangers of the Default
DISCLAIMER: This post is intended only as general information regarding internships and New York employment laws. It is not legal advice and does not establish an attorney-client relationship. If you …
[Read more...] about Internships and the High Costs of “Free” Labor
When a conflict requires a formal investigation, it can feel like a heavy administrative burden. If you are part of the "business sandwich generation," you are often the bridge between rigid …
[Read more...] about Conducting Fair and Impartial Workplace Investigations
