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Google reviews are one of the most powerful ways to boost the online presence, reputation, and credibility of small businesses. They help small businesses: Attract more customers Increase …
[Read more...] about How Our Google Reviews Help Small Businesses We Love
Many of us think we are listening when we are not. Sometimes we just aren't talking. Maybe we're letting the speaker vent, while we listen to our thoughts: "What am I going to say?" "Am I a …
[Read more...] about How to Listen FOR and Not Just TO Others
As an employment attorney and mediator, I frequently see the employment ideals of both employer and employee cause workplace conflicts. There’s nothing inherently wrong with having these ideals, but …
[Read more...] about Are Your Employment Ideals Keeping You from Being Happy?
DISCLAIMER: This post gives a general overview of unlawful workplace harassment. It is not legal advice, and I am not your attorney. If you require information or advice applied to your unique …
[Read more...] about Identifying Workplace Harassment Before It Becomes a Federal Case
I first learned that I was protected from workplace sexual harassment when I went to work at United Parcel Service (UPS) in 1988. By then, I had worked at the State Fair, as a babysitter, in three …
[Read more...] about Why Is Workplace Sexual Harassment a Hot Topic?
DISCLAIMER: This post provides general information about employee handbooks. It is not legal advice. If you require information or advice applied to your unique situation, please make an appointment …
[Read more...] about Why Employers Shouldn’t Rely Solely on AI-Generated Employee Handbooks
DISCLAIMER: This post provides general information about sexual harassment and workplace dating. It is not legal advice. If you require information or advice applied to your unique situation, please …
[Read more...] about Can Employers Prohibit Workplace Dating?
There are many good bases for hiring a particular job candidate, but race alone is not one of them. Although well-intentioned, affirmative action in hiring can lead to failure for Black employees and …
[Read more...] about Race Alone is Not a Good Basis for Hiring
Not surprisingly, we don't like to talk about race. It's an uncomfortable topic fraught with tension that many people prefer to avoid. Yet, it's precisely because of this avoidance that our ability to …
[Read more...] about Letting Yourself Be Uncomfortable About Race
I have been professionally engaged in furthering equal employment since 1992. Working in the Human Resources Department at United Parcel Service was an extraordinary opportunity for someone so young, …
[Read more...] about Frequently-Asked Questions for a White Diversity Trainer
