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Third Ear Conflict Resolution

Helping organizations and leaders navigate unsustainable workplace conditions

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Nance Schick

How to Listen FOR and Not Just TO Others

Nance Schick · Feb 25, 2024 ·

Many of us think we are listening when we are not. Sometimes we just aren't talking. Maybe we're letting the speaker vent, while we listen to our thoughts: "What am I going to say?" "Am I a …

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Are Your Employment Ideals Keeping You from Being Happy?

Nance Schick · Feb 24, 2024 ·

Photo of Nance L. Schick taking a photo of her shadow on a snowy day in Brooklyn, New York.

As an employment attorney and mediator, I frequently see the employment ideals of both employer and employee cause workplace conflicts. There’s nothing inherently wrong with having these ideals, but …

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Identifying Workplace Harassment Before It Becomes a Federal Case

Nance Schick · Feb 23, 2024 ·

Photo of two people. One is larger than the other and points in shaming way. The smaller person puts a hand up with bent elbow to create a shield.

DISCLAIMER: This post gives a general overview of unlawful workplace harassment. It is not legal advice, and I am not your attorney. If you require information or advice applied to your unique …

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Why Is Workplace Sexual Harassment a Hot Topic?

Nance Schick · Feb 22, 2024 ·

Photo of men and women working together

I first learned that I was protected from workplace sexual harassment when I went to work at United Parcel Service (UPS) in 1988. By then, I had worked at the State Fair, as a babysitter, in three …

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Why Employers Shouldn’t Rely Solely on AI-Generated Employee Handbooks

Nance Schick · Feb 21, 2024 ·

Image of robot using many types of data to make a prediction.

DISCLAIMER: This post provides general information about employee handbooks. It is not legal advice. If you require information or advice applied to your unique situation, please make an appointment …

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Race Alone is Not a Good Basis for Hiring

Nance Schick · Feb 19, 2024 ·

Diverse group of four employees smiling and greeting each other.

There are many good bases for hiring a particular job candidate, but race alone is not one of them. Although well-intentioned, affirmative action in hiring can lead to failure for Black employees and …

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Frequently-Asked Questions for a White Diversity Trainer

Nance Schick · Feb 17, 2024 ·

I have been professionally engaged in furthering equal employment since 1992. Working in the Human Resources Department at United Parcel Service was an extraordinary opportunity for someone so young, …

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Use Your Third Ear to Uncover Implicit Biases

Nance Schick · Feb 16, 2024 ·

UN Marble Slavery Ship Memorial

Your brain is an extraordinary organ, but it has implicit (hidden) biases and plays tricks on you. Some experts assert that our brains haven't evolved as fast as the world around us. Our brains still …

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Confronting Your Own Racism*

Nance Schick · Feb 15, 2024 ·

Photo of man looking in mirror seeing a much more polished version of himself.

Because of my work in diversity, equity, and inclusion (DEI), people continue to fear their own racism. Asking how they will know if they are racist, they worry that they are and that they can't do …

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Amplifying Hateful Voices Does Not Further Equity or Inclusion

Nance Schick · Feb 13, 2024 ·

In the quest for workplace diversity, equity, and inclusion (DEI), employers must consider the impact of amplifying hateful voices in their workplaces. Although their divisive messages might sometimes …

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