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Third Ear Conflict Resolution

Sustainable dispute resolution for high-stakes workplaces

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Nance Schick

Six Ways Employers Can Succeed In Employee Retention

Nance Schick · Jan 23, 2024 ·

Business success requires a team of people who support your vision and goals. Once you assemble your dream team, employee retention is crucial. After more than 20 years resolving workplace disputes as …

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Your Third Ear at Work: Accountability and Understanding

Nance Schick · Jan 22, 2024 ·

In today's complex business landscape, leaders are frequently expected to speak out about behaviors of people, groups, and governments they have no control over. Presumed to have great power and …

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Review of CEO EXCELLENCE by Carol Dewar et. al

Nance Schick · Jan 21, 2024 ·

The Chief Executive Officer (CEO) role is both challenging and rewarding. In their book, CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest, three McKinsey & Company …

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Does DEI Listening Require Accepting Abuse?

Nance Schick · Jan 20, 2024 ·

Diversity, equity, and inclusion (DEI) can be both enlightening and challenging. In this reflection, I delve into the complexities of conflicts arising from my involvement in discrimination claims, …

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How to Create Mutually Beneficial Partnerships at Work

Nance Schick · Jan 19, 2024 ·

In some form, most employers say they want to align employee wants and needs with those of the business. They want to function as partners or teammates. Achieving mutual satisfaction, however, can be …

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Crafting Collaborative Solutions: A Holistic Approach to Workplace Disengagement

Nance Schick · Jan 18, 2024 ·

Workplace disengagement is frustrating for employers, employees, and the people around them. New employees are usually enthusiastic and look forward to earning fair pay for good work, and they want to …

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How to Increase Empathy in Your Workplace

Nance Schick · Jan 17, 2024 ·

Fostering empathy is not just a good and noble practice in workplaces; it's a strategic necessity. A holistic employment attorney and mediator, for decades, I have seen the profound impact empathy can …

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Investing In Your Workforce: There’s Always a Budget for DEI

Nance Schick · Jan 16, 2024 ·

When I spoke to David Rodeck for the Senior Executive article, we talked a lot about budgets for diversity, equity, and inclusion initiatives. As is often the case with interviews, much of what we …

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Review of EXPAND BEYOND YOUR CURRENT CULTURE by Leslie Short

Nance Schick · Jan 15, 2024 ·

Licensed professionals in areas such as law, funeral services, and social work, are expected to be empathetic, understanding, and culturally sensitive. Supporting a diverse workplace and an inclusive …

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Case Study: It’s Easier to Leave a Work Demon

Nance Schick · Jan 14, 2024 ·

Photo of books from Nance Schick's private collection

Severing professional relationships with someone we've demonized can make us feel heroic. But feeling the need to separate from someone well-intentioned can make us feel like the self-absorbed jerks. …

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