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Third Ear Conflict Resolution

Sustainable dispute resolution for high-stakes workplaces

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Case Studies

Case Study: Susan Uses DIY Conflict Resolution to Heal from Trauma

Nance Schick · Apr 11, 2024 ·

Photo of person covering her chest with crossed hands

As we observe Sexual Assault Awareness Month (SAAM), it's imperative to acknowledge the profound impact personal traumas can have within professional settings. Unresolved hurts can cast a shadow over …

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How to Listen to Those Who Hurt Us: A Guide to Forgiveness for Managers and Employees

Nance Schick · Apr 10, 2024 ·

Photo of one person's hands compassionately cupping the hand of another

As we continue Sexual Assault Awareness Month (SAAM), it might be counterintuitive to discuss forgiveness and empathy. As a survivor of abuse, sexual assault, and multiple crimes, I will admit it has …

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How Trauma-Informed Management Can Help Employers Support Their Teams

Nance Schick · Apr 7, 2024 ·

Sexual Assault Awareness Month (SAAM) is important because one of your employees might be grappling with the impact of sexual assault. Your trauma-informed management can make a dramatic …

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Resources for Survivors of Rape or Sexual Assault

Nance Schick · Apr 6, 2024 ·

Photo or person with one foot on each of two rocks forming a gap in a canyon while facing a sunset or sunrise.

As a survivor of sexual assault and polyvictimization, or repeat victimization, I often find myself speaking to podcast hosts and students in college Victimology courses during Sexual Assault …

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Why We Address Personal Conflicts on Our Blog

Nance Schick · Mar 30, 2024 ·

Photo of human head and many networks influencing decisions.

At Third Ear Conflict Resolution, our focus is on empowering small business owners and licensed professionals to navigate workplace challenges with clarity and confidence. While our primary focus is …

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Case Study: Brooklyn Finds Freedom in His Family

Nance Schick · Mar 29, 2024 ·

Photo of two hands in the air. One has been freed from a handcuff.

For Brooklyn Easter eggs meant walking on eggshells with certain family members. The holiday represented everything but freedom and hope. Amidst the festive cheer of the holiday season, he found …

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What to Expect During the Penalty Resolution Process

Nance Schick · Mar 24, 2024 ·

Photo of Guggenheim Museum lobby from upper level

DISCLAIMER: This article is intended only as general information about workers compensation penalty resolution. It is not legal advice. Additionally, some laws and procedures might have changed since …

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Case Study: January’s Struggle to Communicate Effectively with His New Supervisor

Nance Schick · Mar 10, 2024 ·

Photo of three workers on a job site. One wears a business suit and appears to be a supervisor.

Before his new supervisor was hired, January said the team he worked on thrived because they had the freedom to innovate and learn at their own pace. Under the new supervisor, they felt their autonomy …

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How to Free Your Emotions at Work without Damaging Your Reputation

Nance Schick · Feb 29, 2024 ·

Photo of Nance L. Schick standing in a batting cage ready to hit the ball: helmet on, elbows bent, proper stance and focus.

In my book, DIY Conflict Resolution: Seven Choices and Five Actions of the Masters, Action Four is to free your emotions. But how do you do that at work without damaging your reputation? There's no …

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Addressing the Ongoing Struggles of True Small Businesses Post-Pandemic

Nance Schick · Feb 4, 2024 ·

Small business owners shipping orders for their products.

Many of the small businesses who survived the COVID-19 pandemic are still struggling to get back to their prior levels of success. We are frequently referred to as the backbone of the United States …

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