Helping organizations and leaders navigate unsustainable workplace conditions
Most people assume difficult conversations are costly. They worry about hurt feelings, damaged relationships, retaliation, conflict, and looking bad for getting it wrong. So they avoid the …
[Read more...] about The Costs of Avoiding Difficult Conversations at Work
Most workplace crises don't begin with an employee complaint, resignation, or a public conflict like a lawsuit. Those events just get our attention because they are visible. They force us to …
[Read more...] about How to Know If Your Workplace Has Become Unsustainable
When I was first promoted at United Parcel Service (UPS) in 1989, I got exceptional management training, including on how to rely less on being nice and more on being clear. I was grateful for that …
[Read more...] about Why “Nice” Bosses Experience Team Friction
If you emailed me late last week, you know I was in Sarasota to lead a conflict resolution workshop at the Florida Creativity Conference (FLCC). I highly recommend you consider attending it next year …
[Read more...] about Reflections from the Florida Creativity Conference
DISCLAIMER: This post provides general information about workplace dating. It does not contain legal advice. Before you choose to incorporate a workplace dating policy in your procedures, we recommend …
Dangerous misconceptions about diversity, equity, and inclusion (DEI) have been derailing careers for years. Occasionally, overzealous professionals inequitably investigated claims and doled out …
[Read more...] about How High Achievers Avoid Derailing Their Careers with Workplace Conflicts
Communication breakdowns happen at work, regardless of your title or experience. Maybe it's caused by conflicting interests in a project or frustration and overwhelm during periods of change. Even the …
[Read more...] about Communication for Conflict Resilient Workplaces
Maintaining a good job can be quite challenging, especially when you find yourself navigating difficult situations such as workplace complaints or changes in management. It's important to understand …
[Read more...] about Six Mistakes That Could Cost You Your Job
As you prepare to gather with loved ones, the fear of uncomfortable conversations may loom large. At work, you might manage risk skillfully, but navigating family dynamics can be a more delicate …
DISCLAIMER: This post provides a general overview of employment conflicts that might arise when you overstate your qualifications. It is not legal advice. If you require information or advice applied …
[Read more...] about You Probably Can’t Fake It Until You Make It
