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Third Ear Conflict Resolution

A holistic law firm helping employers create more peaceful and productive workplaces since 2003..

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implicit bias

How to Listen FOR and Not Just TO Others

Nance Schick · Feb 20, 2023 ·

Many of us think we are listening when we are not. Sometimes we just aren't talking. Maybe we're letting the speaker vent, while we listen to our thoughts: "What am I going to say?" "Am I a …

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What to Do After Breaking Up with a Co-Worker

Nance Schick · Feb 13, 2023 ·

We know when we start dating co-workers that we are taking big risks, especially if we are in jobs we plan to stay in awhile. Sometimes it just seems worth it. But what if the risks prove to be too …

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Is Your DEI Strategy Performative?

Nance Schick · Jan 31, 2023 ·

In my circles of Landmark Worldwide graduates, we often talk about how humans are intensely driven to look good or avoid looking bad. There’s no reason to punish yourself for having these default …

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How to Give an Effective and Complete Apology

Nance Schick · Jan 23, 2023 ·

Photo of text from class years book

When I wrote the first version of this post, we had just heard so-called apologies from Ryan Lochte, Donald Trump, Le'Veon Bell, Brock Turner, newspapers, and several quick-thumbed social media …

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Are Assumptions Hindering Our Racial Healing?

Nance Schick · Jan 16, 2023 ·

Photo from lookout on NJ hike

For some people and the employers that they work for, 2020 brought new or deeper exploration of racism, racial injustice, white supremacy, systemic racism, white fragility, white girl tears, and what …

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What Can We Do About Institutional Racism?

Nance Schick · Jan 9, 2023 ·

Some of you are like me. You grew up poor and were raised by a woman far stronger than you feel you could ever be. You might have even grown up in Kentucky with me, when our state ranked among the …

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Confronting Your Own Racism*

Nance Schick · Jan 2, 2023 ·

Because of my work in Diversity, Equity, and Inclusion (DEI), people continue to ask me how they will know if they are racist. They worry that they are and that they can't do anything about it. The …

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Happy Holidays or Merry Christmas? What About Hanukkah and Kwanza?

Nance Schick · Dec 19, 2022 ·

Photo of Christmas garden in California

Happy Holidays! Is it okay that I didn't say Merry Christmas? What is the "true meaning of Christmas"? According to whom? These are the questions that often arise at this time of year. They arise for …

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How to Deal with Someone Who Believes a Liar*

Nance Schick · Dec 5, 2022 ·

It can be challenging and frustrating when someone you love believes a person who lies, but this doesn't have to end the relationship. This conflict can be resolved, and your relationship with this …

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Mediation Can Help Parties Avoid Injustices

Nance Schick · Nov 28, 2022 ·

Photo of Downtown Chicago

Early in my law career, I had the opportunity to see the power of mediation from the litigator's seat. I had already experienced it as a student and in competitions during law school, but when my …

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The Seven Choices

Forgive Yourself Acknowledge Yourself Forgive the World Free the Emotions Clear Your Mind Assume Nothing Listen with Your Heart

The Five Actions

Define the Conflict Identify the Interests Play with the Possibilities Create the Future Stay on PARR

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