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Third Ear Conflict Resolution

Helping organizations and leaders navigate unsustainable workplace conditions

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Leadership Development

Helping Upjourney Readers Write an Apology Letter

Nance Schick · Jun 2, 2025 ·

Coworkers holding hands and raising them between them as the sun sets in the background.

Having contributed to prior Upjourney articles on apologies and letting go, I was later asked how to write an apology letter to a friend. This is my response. Consider a Phone Call Although I …

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Reflections On an Old Workplace Training Video

Nance Schick · Apr 30, 2025 ·

Photo of old VHS tapes next to employee in Third Ear Conflict Resolution T-shirt expressing dismay about ineffective workplace training videos

As I continue my research for my second book, Unsustainable: Why Our Workplaces Aren't Working and What to Do About It, I have been watching some old workplace training videos. Some of them are …

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Why Your Severance Agreement Needs an Employment Attorney’s Review

Nance Schick · Apr 21, 2025 ·

Photo of two employees from different ethnic backgrounds arguing at work

DISCLAIMER: This post is a general overview of severance agreements in New York and why you might benefit from an attorney review. It is not legal advice and can be considered attorney advertising. If …

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What Is Employment Arbitration?

Nance Schick · Mar 31, 2025 ·

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Arbitration is a dispute resolution process that works a lot like going to court, but it is a private process. You get to choose the arbitrator or a panel of arbitrators, and you pay them for their …

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How to Ruin a Business in 13 Months or Less

Nance Schick · Mar 10, 2025 ·

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DISCLAIMER: This post is a general overview of how missteps can ruin businesses quickly. It is not legal advice. If you have concerns about your business strategy or activities, please make an …

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How to Keep Apartment Building Disputes Out of Court

Nance Schick · Feb 3, 2025 ·

Photo of NYC residential buildings in Brooklyn

As a New York employment attorney and global workplace mediator, I’ve seen firsthand how conflicts can escalate and disrupt lives. I have also been a plaintiff in an employment lawsuit, and until …

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The Hidden Value of Leadership Experience: A Call to Serve

Nance Schick · Sep 30, 2024 ·

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In my work as an employment attorney and mediator, employees frequently ask me how important leadership experience is before they seek promotion to management. To many, it seems a management title and …

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Leading Through Traumatic Experiences with Empathy and Resilience

Nance Schick · Sep 23, 2024 ·

NYC from East River Ferry

Traumatic experiences never really leave us. They become part of us and influence our responses to situations that remind us of them. Initially, this happens largely without our consent. Over time, …

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How Collaboration Empowers Workplace Success

Nance Schick · Sep 16, 2024 ·

Photo of four human hands stacked to support a round plant

In business, success is often seen as a result of outpacing others. We compete to show our importance, if not our dominance. Yet few of us licensed professionals invested our time, money, and energy …

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The Power of Collaboration: Enhancing Client Outcomes

Nance Schick · Sep 3, 2024 ·

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When many people think of licensed professionals, they imagine solo practitioners working in isolation, not collaboration among multiple lawyers across different boutique firms with varying …

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