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Third Ear Conflict Resolution

Sustainable dispute resolution for high-stakes workplaces

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HAQing Workplace Disputes

Case Study: Why Brook Stopped Winning

Nance Schick · Apr 13, 2026 ·

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Brook had done everything right. He was highly educated, successful, and respected—until his business partnership dissolved. For many in the "business sandwich generation," a loss like this isn't just …

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Should New York Employers Protest Unemployment Claims for Attendance Issues?

Nance Schick · Mar 23, 2026 ·

Photo of worker with head propped up on desk with one hand and boredom expression

DISCLAIMER: This post provides general information about unemployment insurance protests in NYC. It is not legal advice. If you require information or advice applied to your unique situation, please …

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Reflections from the Florida Creativity Conference

Nance Schick · Mar 16, 2026 ·

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If you emailed me late last week, you know I was in Sarasota to lead a conflict resolution workshop at the Florida Creativity Conference (FLCC). I highly recommend you consider attending it next year …

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How High Achievers Avoid Derailing Their Careers with Workplace Conflicts

Nance Schick · Jan 9, 2026 ·

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Dangerous misconceptions about diversity, equity, and inclusion (DEI) have been derailing careers for years. Occasionally, overzealous professionals inequitably investigated claims and doled out …

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Communication for Conflict Resilient Workplaces

Nance Schick · Jan 2, 2026 ·

Photo of two people at work having a difficult conversation

Communication breakdowns happen at work, regardless of your title or experience. Maybe it's caused by conflicting interests in a project or frustration and overwhelm during periods of change. Even the …

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Happy Holidays or Merry Christmas? What About Hanukkah and Kwanza?

Nance Schick · Dec 22, 2025 ·

Photo of Christmas garden in California

Happy Holidays! Is it okay that I didn't say Merry Christmas? What is the "true meaning of Christmas"? According to whom? These are the questions that often arise at this time of year. They arise for …

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Six Mistakes That Could Cost You Your Job

Nance Schick · Dec 15, 2025 ·

Photo of employees reading gossip on a smartphone

Maintaining a good job can be quite challenging, especially when you find yourself navigating difficult situations such as workplace complaints or changes in management. It's important to understand …

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How to Deal with Frequent Change

Nance Schick · Oct 20, 2025 ·

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Frequent change is an inevitable part of life, but recently, it feels more frequent and unpredictable than ever. As professionals striving to excel—whether we're licensed professionals, managers, …

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How to HAQ Political Conflicts

Nance Schick · Oct 13, 2025 ·

Photo of maroon stethoscope and chalkboard reading "Health Insurance"

You might have seen that I went to Capitol Hill, was on the Tradeoffs podcast, and spoke to the Washington Post about my challenges with the Affordable Care Act. Without the Extended Premium Tax …

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Ms. Schick Goes to Washington–to Advocate for Small Business Health Insurance

Nance Schick · Sep 15, 2025 ·

Photo of congressional staffers in EPTC briefing on Capitol Hill

There's an old movie titled Mr. Smith Goes to Washington. In it, Jimmy Stewart plays an idealistic youth leader named Jefferson Smith who is unexpectedly appointed to the United States Senate. He …

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The Seven Choices

Forgive Yourself Acknowledge Yourself Forgive the World Free the Emotions Clear Your Mind Assume Nothing Listen with Your Heart

The Five Actions

Define the Conflict Identify the Interests Play with the Possibilities Create the Future Stay on PARR

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