You can probably tell by now that I read a lot. My goal each year is to read at least 12 books, and I usually exceed that easily. I read a lot of business and self-improvement books because I'm …
How To
How to Get DIY Conflict Resolution for Free
Not long after I launched the first edition of DIY Conflict Resolution in 2014, I discovered some sites offering copies of the book for free. Below, you'll see why I am not linking to any of them. …
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How Do You Deal with an Anti-Vaxx Employee?
The first thing I invite my clients—and now you—to do is make the seven choices from the Third Ear Conflict Resolution process. That's to get rid of any emotional charge that you might have around …
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How Can You Reduce Discrimination Against the Ways Employment Candidates Speak?
I grew up in Kentucky and have worked in rural Texas, Upstate New York, Pittsburgh, and representing a Non-Governmental Organization (NGO) at the United Nations (UN). I am fascinated by the world's …
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The Three Best Ways to Stay Out of Court
My goal is to keep you out of court and build your conflict resolution skills, in part because court is a miserable place. Highly-educated, competitive people will often make your case about …
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How Employers Can Inspire Flexibility and Autonomy
Rules can only go so far, and there might be a human tendency to resist “rules” because they seem like limitations more than helpful guidance. Instead of writing voluminous rule books (like lawyers …
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