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Third Ear Conflict Resolution

Helping organizations and leaders navigate unsustainable workplace conditions

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Sustainable Workplace Alignment

Moving from Performative DEI to Employment as a Partnership

Nance Schick · Sep 21, 2026 ·

Photo of employees seated in a circle and sharing safely

The workplace conversation around Diversity, Equity, and Inclusion (DEI) feels increasingly fractured. Between corporate rollbacks, legal confusion, and political polarization, many leaders tell me …

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The Costs of Avoiding Difficult Conversations at Work

Nance Schick · Sep 7, 2026 ·

Cover slide with orange, gold, and red shapes and photo of worker in the center

Most people assume difficult conversations are costly. They worry about hurt feelings, damaged relationships, retaliation, conflict, and looking bad for getting it wrong. So they avoid the …

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Good Employees Don’t Usually Leave for the Reasons You Think

Nance Schick · Aug 31, 2026 ·

Photo of joyously smiling employee with one hand in the air holding a smart pad while leaving work permanently

My employer clients are often surprised when high-performing employees resign. They are usually small business owners or risk managers who argue against reality, assuring me the employee appeared …

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How to Know If Your Workplace Has Become Unsustainable

Nance Schick · Aug 24, 2026 ·

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Most workplace crises don't begin with an employee complaint, resignation, or a public conflict like a lawsuit. Those events just get our attention because they are visible. They force us to …

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Rethinking How We Resolve Workplace Conflict Amidst the Business Sandwich Crisis

Nance Schick · Jul 27, 2026 ·

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Leaders today are squeezed in what I call the "business sandwich crisis." If you advise employers or hold management duties in a law firm, you know what I'm talking about. Workplace disputes have …

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Why “Nice” Bosses Experience Team Friction

Nance Schick · Jun 29, 2026 ·

Photo of smiling boss bumping elbows with smiling employee while co-worker smiles

When I was first promoted at United Parcel Service (UPS) in 1989, I got exceptional management training, including on how to rely less on being nice and more on being clear. I was grateful for that …

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Using AI at Work: The Dangers of the Default

Nance Schick · Jun 15, 2026 ·

Photo of worker at a laptop holding a lightbulb while an AI brain "thinks"

To improve our work performance, business leaders can become obsessed with self-awareness. We take personality inventories, hire success coaches, and sketch out personal SWOT analyses (Strengths, …

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Internships and the High Costs of “Free” Labor

Nance Schick · May 11, 2026 ·

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DISCLAIMER: This post is intended only as general information regarding internships and New York employment laws. It is not legal advice and does not establish an attorney-client relationship. If you …

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Conducting Fair and Impartial Workplace Investigations

Nance Schick · May 4, 2026 ·

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When a conflict requires a formal investigation, it can feel like a heavy administrative burden. If you are part of the "business sandwich generation," you are often the bridge between rigid …

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Should New York Employers Protest Unemployment Claims for Attendance Issues?

Nance Schick · Mar 23, 2026 ·

Photo of worker with head propped up on desk with one hand and boredom expression

DISCLAIMER: This post provides general information about unemployment insurance protests in NYC. It is not legal advice. If you require information or advice applied to your unique situation, please …

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