Helping organizations and leaders navigate unsustainable workplace conditions
Most people assume difficult conversations are costly. They worry about hurt feelings, damaged relationships, retaliation, conflict, and looking bad for getting it wrong. So they avoid the …
[Read more...] about The Costs of Avoiding Difficult Conversations at Work
Most workplace crises don't begin with an employee complaint, resignation, or a public conflict like a lawsuit. Those events just get our attention because they are visible. They force us to …
[Read more...] about How to Know If Your Workplace Has Become Unsustainable
Artificial intelligence (AI) can be a powerful workplace tool, but it can also create blind spots. It's not the technology's fault, That was the focus of our June 2026 DEI for REAL webinar, where …
[Read more...] about How to Reduce Risk and Neutralize Bias in Workplace AI
To improve our work performance, business leaders can become obsessed with self-awareness. We take personality inventories, hire success coaches, and sketch out personal SWOT analyses (Strengths, …
[Read more...] about Using AI at Work: The Dangers of the Default
If you emailed me late last week, you know I was in Sarasota to lead a conflict resolution workshop at the Florida Creativity Conference (FLCC). I highly recommend you consider attending it next year …
[Read more...] about Reflections from the Florida Creativity Conference
Dangerous misconceptions about diversity, equity, and inclusion (DEI) have been derailing careers for years. Occasionally, overzealous professionals inequitably investigated claims and doled out …
[Read more...] about How High Achievers Avoid Derailing Their Careers with Workplace Conflicts
Maintaining a good job can be quite challenging, especially when you find yourself navigating difficult situations such as workplace complaints or changes in management. It's important to understand …
[Read more...] about Six Mistakes That Could Cost You Your Job
As you prepare to gather with loved ones, the fear of uncomfortable conversations may loom large. At work, you might manage risk skillfully, but navigating family dynamics can be a more delicate …
Twenty-four years later, it still hurts to remember 9/11, but my sadness is minor compared to the families who lost loved ones, two of which I have served as an attorney. I will never forget. Having …
[Read more...] about Everyone Has a 9/11 Story; This Is Mine
Because we have spent a lot of time in court over the years and handle legal actions daily, we sometimes forget that a sizable portion of the population rarely or never deals with lawyers. You might …
[Read more...] about Ten Tips for Working Well with Third Ear Conflict Resolution
