Helping organizations and leaders navigate unsustainable workplace conditions
My employer clients are often surprised when high-performing employees resign. They are usually small business owners or risk managers who argue against reality, assuring me the employee appeared …
[Read more...] about Good Employees Don’t Usually Leave for the Reasons You Think
Most workplace crises don't begin with an employee complaint, resignation, or a public conflict like a lawsuit. Those events just get our attention because they are visible. They force us to …
[Read more...] about How to Know If Your Workplace Has Become Unsustainable
When I was first promoted at United Parcel Service (UPS) in 1989, I got exceptional management training, including on how to rely less on being nice and more on being clear. I was grateful for that …
[Read more...] about Why “Nice” Bosses Experience Team Friction
When a conflict requires a formal investigation, it can feel like a heavy administrative burden. If you are part of the "business sandwich generation," you are often the bridge between rigid …
[Read more...] about Conducting Fair and Impartial Workplace Investigations
If you emailed me late last week, you know I was in Sarasota to lead a conflict resolution workshop at the Florida Creativity Conference (FLCC). I highly recommend you consider attending it next year …
[Read more...] about Reflections from the Florida Creativity Conference
DISCLAIMER: This post provides general information about workplace dating. It does not contain legal advice. Before you choose to incorporate a workplace dating policy in your procedures, we recommend …
Dangerous misconceptions about diversity, equity, and inclusion (DEI) have been derailing careers for years. Occasionally, overzealous professionals inequitably investigated claims and doled out …
[Read more...] about How High Achievers Avoid Derailing Their Careers with Workplace Conflicts
Communication breakdowns happen at work, regardless of your title or experience. Maybe it's caused by conflicting interests in a project or frustration and overwhelm during periods of change. Even the …
[Read more...] about Communication for Conflict Resilient Workplaces
Maintaining a good job can be quite challenging, especially when you find yourself navigating difficult situations such as workplace complaints or changes in management. It's important to understand …
[Read more...] about Six Mistakes That Could Cost You Your Job
In June, the United States Supreme Court (SCOTUS) delivered a unanimous decision in Ames v. Ohio Department of Youth Services, remanding a case alleging sex discrimination for further development of …
[Read more...] about How Ames v. Ohio Changes Discrimination Claims
