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In an interview on the Let's Break Up - Toxic Workplace Stories podcast, Nance shared with Nicola Knobel and Gina Panella insights into her role as a neutral third party who works with employers and …
[Read more...] about Resolving Workplace Disputes: A Holistic Approach
Many of us think we are listening when we are not. Sometimes we just aren't talking. Maybe we're letting the speaker vent, while we listen to our thoughts: "What am I going to say?" "Am I a …
[Read more...] about How to Listen FOR and Not Just TO Others
DISCLAIMER: This post gives a general overview of unlawful workplace harassment. It is not legal advice, and I am not your attorney. If you require information or advice applied to your unique …
[Read more...] about Identifying Workplace Harassment Before It Becomes a Federal Case
I first learned that I was protected from workplace sexual harassment when I went to work at United Parcel Service (UPS) in 1988. By then, I had worked at the State Fair, as a babysitter, in three …
[Read more...] about Why Is Workplace Sexual Harassment a Hot Topic?
There are many good bases for hiring a particular job candidate, but race alone is not one of them. Although well-intentioned, affirmative action in hiring can lead to failure for Black employees and …
[Read more...] about Race Alone is Not a Good Basis for Hiring
Not surprisingly, we don't like to talk about race. It's an uncomfortable topic fraught with tension that many people prefer to avoid. Yet, it's precisely because of this avoidance that our ability to …
[Read more...] about Letting Yourself Be Uncomfortable About Race
I have been professionally engaged in furthering equal employment since 1992. Working in the Human Resources Department at United Parcel Service was an extraordinary opportunity for someone so young, …
[Read more...] about Frequently-Asked Questions for a White Diversity Trainer
Because of my work in diversity, equity, and inclusion (DEI), people continue to fear their own racism. Asking how they will know if they are racist, they worry that they are and that they can't do …
In the quest for workplace diversity, equity, and inclusion (DEI), employers must consider the impact of amplifying hateful voices in their workplaces. Although their divisive messages might sometimes …
[Read more...] about Amplifying Hateful Voices Does Not Further Equity or Inclusion
Employers increasingly use DISC or other personality assessments to help them identify the root causes of workplace conflicts. In this post, we will explore whether the DISC Assessment can be an …
